Solid project management software with some added features
We are using Paymo is a hybrid way for our Marketing and Communications departments to handle digital advertising scheduling along with …
Starting at $0 Up to 10 users
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What is Paymo?
Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into…
Recent Reviews
Popular Features
- Timesheet Tracking (9)9.090%
- Budget and Expense Management (8)8.888%
- Mobile Access (7)5.353%
- Task Management (9)3.535%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Up to 10 users
Small Office
$11.95
Cloud
per user/per month
Business
$18.95
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.paymoapp.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Paymo - Product Demo - RemoteCon
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What is Paymo?
Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.
Paymo Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Team Collaboration
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Paymo Screenshots
Paymo Video
How to navigate Paymo
Paymo Integrations
Paymo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia |
| Supported Languages | United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia, China, Norway, Turkey, Slovakia, Czech Republic |
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(15)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Paymo is a versatile time tracking tool that is used by freelancers, departments, and organizations across various industries. Freelancers rely on Paymo as their primary time tracking app for client-based work, allowing them to accurately track their hours and share live time reports with hourly-billed clients. Users appreciate the seamless experience provided by both the web and mobile versions of the app. The support team is also highly regarded for their assistance with setup and coding projects.
In addition to freelance work, Paymo is extensively used across departments to track projects, time, and ROI on tradeshows. This helps organizations measure the need for additional personnel and accurately determine the true cost of events. Marketing departments utilize Paymo not only for time tracking but also for managing non-profitable tasks, trade shows, and other projects. The software serves as a centralized tool for managing new client onboarding, time management, accounting, invoicing, and task management. Moreover, freelance consultants in various industries such as engineering transportation find immense value in using Paymo to track time and create detailed invoices for their clients.
Furthermore, Paymo is found to be particularly useful in a hybrid manner by marketing and communications departments where it effectively handles digital advertising scheduling, coordinates asset creation, and provides a comprehensive overview of monthly activities. Administrative staff primarily utilize Paymo for time tracking purposes and issuing invoices. Lastly, companies employ Paymo company-wide to track team members' time spent working on client projects, including unbillable time which aids in productivity tracking. Overall, Paymo proves to be an invaluable tool for accurate time tracking, project management, and efficient invoicing across a wide range of industries.
Efficient Time Tracking: Users have found Paymo's time tracking feature to be efficient and hassle-free. They appreciate that once it is set up correctly, it runs in the background without requiring constant attention.
Intuitive Job Management: Many users praise Paymo for its intuitive organization of tasks and the ability to easily archive completed jobs. This functionality allows for a seamless workflow and helps keep projects organized.
Prompt Customer Support: Paymo's customer support has been highly regarded by users. The chat feature allows them to quickly get assistance, with responses usually received within a couple of hours. Users appreciate the prompt and helpful support provided by Paymo's team.
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Lack of Personalized Project List: Some users have expressed frustration with the project list in Paymo, stating that it is not personalized and makes it difficult for freelancers to track their time accurately. They feel that it is challenging to see how much time they have spent on a job since the last recording.
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Steep Learning Curve: Several reviewers have found Paymo to be not intuitive, requiring a significant amount of setup on the front end to get jobs where they want them to be. They have mentioned that some features are not located where expected, resulting in a steep learning curve. As a result, some teammates have considered looking for alternative software.
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Limited Integrations: Users have noted that Paymo has fewer integrations compared to more mainstream project management suites, which could be limiting for some individuals or businesses who rely on specific integrations for their workflow.
Based on user reviews, users commonly recommend the following for Paymo:
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Try the free trial: Users suggest trying the free trial of Paymo to see how it helps with business productivity. This allows users to explore features like time tracking, invoicing, estimating, and expenses.
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Suitable for freelancers and small businesses: Paymo is recommended for freelancers and small businesses. It is regarded as a valuable tool for service/consulting companies, creative industries, and managing projects, budgets, teams, deadlines, tasks, and invoicing.
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Easy-to-use time tracking: Users appreciate the simplicity and cost-effectiveness of Paymo as a time tracking solution. They find it convenient to track time on multiple devices and emphasize the importance of setting up accurate task and project descriptors.
Overall, Paymo is considered comprehensive, easy-to-use, and cost-effective. It is recommended for freelancers, small teams, consultants, and various industries looking for a simple yet efficient solution to manage time, projects, and invoicing.
Attribute Ratings
Reviews
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October 25, 2023
Solid project management software with some added features
We are using Paymo is a hybrid way for our Marketing and Communications departments to handle digital advertising scheduling along with coordinating the creation of assets for digital campaigns and other internal initiatives. It allows us to get a helicopter view of the month at a glance, assign projects and tasks between creative and editorial, and add comments/files to tasks and projects as the scope changes.
- Project management - supports Kanban boards.
- Time reports - can be broken up in several ways.
- Client management - an easy hub for us to run content by external stakeholders.
- No way to have clients request work via forms without external integrations.
- No way to have clients mark up proofs of assets within the system.
- Project table layout categories are strange out of the box and not easy to edit (at least I haven't figured it out yet - minor flaw).
80%
8.0
83.33333333333334%
8.3
- Consolidated a ton of separate spreadsheet workflows.
- Easy to see the monthly scheduling project breakdown - less "to do" meetings.
- The nice interface keeps things clean and organized and people stay engaged and active in completing tasks.
Similar in almost all project management aspects... Paymo seems to have a slight edge in invoicing and reporting. They are also adding new features regularly so that (in our opinion) makes the investment worth it. Customer support has also been terrific. Easy onboarding process and we found this solution the easiest to get started doing actual work with.
June 04, 2018
Paymo is a smart choice for project based businesses
Paymo is being used across the entire organization for managing time, projects, and workflows. This platform solves new client/project on-boarding, time management for designers, accounting and invoicing for AP/AR. Additionally, we've got this connected to our payment and payroll platform as well so this one tool manages a great deal of our day to day task management.
- Paymo is very good at consolidation of projects and has a dashboard that conveys a great deal of information in one place. At a glance you can see where artists are spending most of their hours or where client projects are starting to breach budgets.
- Payroll reporting is super simple and we've been able to automate that task every two weeks which eliminated the need for our payroll company's exorbitant fees.
- Having workflows created for projects allowed us to create templates for tasks which had us responding to RFP and bids much faster (ultimately resulting in more projects being won by our sales team).
- Payment processing is limited to PayPal, Stripe, and Auth.net. Opening this platform to banks or other processing companies could save us hundreds of additional dollars a year.
- Duplicating projects could be much simpler. We've created a 'zap' (thanks to Zapier integration) which allows us to do this for Paymo, but it should be a lot simpler to create a new project based off of a project you've already done for a client.
- Much like the above comment, we are responsible for doing similar work for clients on a monthly retainer. Having the ability to repeat or automate projects/invoices would be a real time saver.
86.66666666666666%
8.7
N/A
N/A
- Prior to Paymo, we had developed our own proprietary set of tools for managing our day to day operations. In order to keep up with the growth of our business, we would have had to spend a sizable amount of time and effort to keep our system maintained.
- Paymo allows us to remove the burden from housing this information on internal servers giving designers the opportunity to work remotely. In 2013, one of our project leads moved back to the east coast but we were never questioning what she was working on as Paymo let us know what project she was engaging with and when she was knocking out tasks.
- One of the biggest ROIs from Paymo was the ability to scale our organization without needing to worry about outgrowing our workspace. We have more designers and project managers than ever before but our office has remained the same size for more than five years due to the team tracking and collaboration tools Paymo provides.
We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base.
June 01, 2018
Paymo works!
I'm a freelance consultant providing proposal management services in the engineering/transportation space, and I use Paymo to track my time and create invoices for my clients. The main problem Paymo addresses are having a centralized, streamlined process for tracking and billing time for my many clients.
- Intuitive time-tracker -- easy to use either to track time during work or to manually enter time later and easy to mark which hours have been billed
- Nice-looking, professional invoices
- Clear dashboard area
- Being able to look at payments overall would be helpful -- there is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to double-check my accounting records
- Having some automatic/already created reports or dashboard widgets that update themselves for basic queries like "time spent this week on X project" or "hours spent on X project overall" would save time -- you can create these reports, but you have to go through the entire report-creation process for each individual query (which means you get exactly what you want to see, but sometimes I don't have time to go through this whole process)
30%
3.0
N/A
N/A
- Overall very good ROI, especially since I'm grandfathered into a different/lower rate for my services than new users would be
More robust than apps like Harvest with a more user-friendly time tracking interface.